Get in Touch

Reach our Liverpool team for pension and benefit support

Office Location

47 Castle Street
Liverpool
L2 9SH
United Kingdom

Our office is located in Liverpool city centre, accessible via public transport from all major areas including Anfield, Walton, Aigburth, and Toxteth.

Email

We respond to email enquiries within one business day. For service requests, please use the consultation form on our homepage or services page.

Working Hours

Monday to Thursday 9:00 AM - 5:30 PM
Friday 9:00 AM - 4:00 PM
Saturday By appointment only
Sunday Closed

Saturday appointments can be arranged for those unable to attend during weekday hours.

What to Expect

Initial Contact

When you reach out, we arrange a no-obligation telephone consultation to understand your circumstances and determine which service best fits your needs.

Assessment

If you decide to proceed, we conduct a detailed review of your situation, including eligibility checks and documentation requirements.

Action Plan

We outline the application process, timeline expectations, and next steps. You'll know exactly what to expect before any work begins.

Ongoing Updates

Throughout your case, we keep you informed of progress, DWP responses, and any additional information needed.

Accessibility

Our office has step-free access and is located on the ground floor. If you have specific accessibility requirements for consultations or meetings, please let us know when you contact us so we can make appropriate arrangements.

For individuals who cannot travel to our office due to mobility issues or health conditions, we can conduct consultations via telephone or video call.

Ready to Start?

Review our services and submit a consultation request online

View Services and Request Consultation